Four steps to create an engagement-based conversion channel

Advancing technology and increasing web literacy are turning a “linear” customer journey into an increasingly fragmented one. Here are four steps to creating an engagement-based conversion funnel to overcome this growing marketing challenge.

The web is changing fast creating new challenges to online businesses. Until recently, marketers were able to clearly map out the customer’s journey that would take web users from click through to a landing page to completing a sale.

These days, the buying journey is much more complicated and fragmented. Customers are equipped with many more devices and much better knowledge of their options than just a few short years ago.

Thanks to social media, various devices, and smarter digital advertising, it is no longer easy to guide the customer through the buying process. One of the well-publicized examples of the new buying behavior is one consumer’s path to buying a car that consisted of more than 900 digital interactions including searches, visits, video views, and clicks.

So how to still convert site visitors into buyers when they have so many options to consider? Here’s one strategy you can use:

Step 1: Create an engagement asset

Let’s face it: Around 90% of your current site audience is not ready to buy from you just yet.

Your site visitors may be at a research phase or they may lack trust in a new brand or they may have been looking for an entirely different solution.

Whatever the case is: We are lucky if we convert 5% of our site visitors into actual customers.

What about the 95% of the traffic that we have built?

That’s where the idea of secondary products come in – We need to engage our site visitors first before trying to sell to them again. This secondary asset needs to combine the following criteria:

  • It needs to be free or freemium (to make it an easy sell)
  • It needs to complement our primary product (to naturally lead many of these engaged users into buying it)
  • And more importantly, it needs to rank in Google (and hopefully generate visibility from alternative assets) to ultimately become a top-of-the-channel lead generator, not just an engagement channel. That’s where this overall asset will really pay off.

Examples of these secondary marketing assets are everywhere. Under Armour has MyFitnessPal app that funnels health-minded users into buying fitness gear. American Express has been engaging business owners with their secondary Open Forum community. In our own industry, both Ahrefs and Moz offer SEO toolbars that forever tie browser users to their sites:

Creating engagement based conversions through assets by providing SEO tools

 

The good news is, creating a secondary asset should neither be expensive nor time-consuming. Chances are, you already have assets that can be expanded into a solid product of its own.

Content re-packaging is the first step I’d consider here. That’s what I personally did turning my text articles into videos (and back) to put together comprehensive multi-format video courses and create additional assets to create an omnichannel marketing strategy.

For smaller businesses with tighter budgets, here are a couple of tools allowing you to easily and affordably create an engagement asset.

Build Fire is an easy app maker allowing you to put together mobile apps to support your marketing assets. You can use a handy visual editor to add content and design your apps and use a variety of engagement tools including push notifications and drip campaigns.

Build Fire

 

Kajabi is a solid and affordable platform that allows anyone to create online courses and landing pages with no technical knowledge required. It supports freemium and multi-tier pricing models and offers lots of engagement tools, from in-course surveys to email automation to efficiently interact with your users.

Kajabi

Kajabi offers many marketing automation features built into the platform, but perhaps the most useful is what the company calls “Pipelines,” which are essentially multichannel automation workflows for turning your landing pages, email drips and pitch messages into powerful funnels. In addition, Kajabi’s “Pipeline Blueprints” are pre-built pipeline templates, which you can tweak and customize for your liking, depending on the use case, whether it’s a product launch, a webinar invitation or a timely sales promotion.

Step 2: Integrate your engagement asset into your content marketing campaign

Obviously you don’t want your engagement asset to distract your site users from buying your primary users, so promoting it through your major landing pages is not a very good idea. Your content-based pages (for example, blogs) are a great place to market your engagement asset, especially if you align your content marketing assets with your engagement asset.

Hubspot is a great example of using their blog to engage, rather than to sell right away. You’ll seldom see a CTA buy their software inside their articles. Instead, they build context around their freebies and invite readers to become part of their community:

How Hubspot integrates content to build engagement based conversion channels

 

The idea is that your CTA should match the reader’s intent and hopefully tie them to your brand (either through an email optin or “by taking your brand home”for exampleinstalling an app or joining your community which brings longer-term commitment).

If you use my re-packaging tactic, you’ll create enough content to both create an engagement asset and write public articles to supplement it. For example, when creating a video tutorial, you can:

  • Expand and structure your script to create a text tutorial to publish on your blog (and funnel your blog readers into enrolling with your course)
  • Turn your article into a PDF document for your existing students to download (and follow along as they watch your video).
  • Create quick video takeaways to publish on YouTube, Facebook, and Instagram to build brand awareness (as well as convince those viewers to join your course too).

Building an effective context around your engagement asset is key to getting its rank in Google and turning those readers into your site members (and ultimately brand advocates).

To help you out, here’s a trick on building an actionable context around your CTA: Text Optimizer has a separate section showing “Action concepts”.

Text Optimizer

 

Use these suggestions to find inspiration in writing your calls-to-action as well as creating context leading people into clicking it.

Step 3: Use artificial intelligence to market your engagement asset

Artificial intelligence and machine learning are taking the marketing industry by storm. From smart product recommendations (that guess what you need before you realize you do) to advanced chatbots that instantly and independently help your customers solve their problems – online marketing is being disrupted by smart technology.

Content marketing is no exception. You can use self-learning software to point your blog readers to your engagement asset exactly when they are ready to engage.

Alter is a smart recommendation engine that can help you set up your engagement channel. You can customize its settings to invite your site readers to become your students or download your asset. For example, you can try and engage people who spent some time reading your article:

Using AI to build engagement driven conversion channels alter

 

Additionally, you can use chatbot software to suggest your engagement asset to users whenever they are asking for more information. Mobile Monkey can help set up the process:

Mobile Monkey

 

[Here’s how Mobile Monkey can get your visitors sign up to your webinar, for example]

Step 4: Use retargeting to turn engaged users into actual buyers

Finally, how to turn those engaged users into your customers, outside of your newly created engagement asset (they may have downloaded or joined). Re-targeting is your answer. You can use retargeting or the custom audience option on Facebook to serve your primary product ads to those who visited your engagement asset landing page or joined your membership site:

Using Facebook custom audience option to build engagement based conversion

 

You can also use re-engage those engaged users on your own site with Finteza that allows to set up a retargeting campaign to serve custom ads to those who downloaded your asset or installed your app:

Using Finteza to re-engage users

 

[Read more about Finteza retargeting here]

Conclusion: Turning your site visitors into customers

With higher competition and advancing technology, buying journeys have become much more complicated and fragmented. This article offers a way to put it somewhat under control: Engage your site users first and then turn them into customers later.

Apart from creating an alternative conversion funnel, this approach has more benefits, including building brand loyalty (those engaged users know your brand well prior to buying) and creating more marketing channels (those engagement assets can become lead generators by bringing in additional visibility from search engines and social media platforms).

Ann Smarty is the blogger and community manager at Internet Marketing Ninjas. She can be found on twitter @seosmarty

The post Four steps to create an engagement-based conversion channel appeared first on Search Engine Watch.

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admin November 15, 2019 0 Comments

11 Deadly SEO mistakes to avoid in 2020

SEO is extremely important for growing your brand in 2020. This is especially after social media’s importance in driving traffic reduced and Google became the major source of referral traffic in 2017 by driving 35% of site visits

By using SEO, you can improve your website’s ranking in Google’s Search Engine Results Pages (SERPs) and reach the top rankings. You must do this because the first search result gets more clicks than other results.

While doing SEO of your website, there are a few things to be kept in mind and these are the SEO mistakes. If you commit any of these errors, you might end up harming your reputation. Here are some of the most deadly SEO mistakes that you must avoid in 2020. 

1. Unsatisfied search intent

While you may write helpful content, if it isn’t well-targeted, the people finding your website may not find it useful after all. You may have figured out your target audience as well but if you don’t take search intent into account, all your efforts may go into vain. 

Search intent is essentially the intent behind the search. Your website and content need to satisfy this intent by providing a solution. This is why it’s crucial to understand what the searcher is thinking when they search for something. Your website needs to provide the answer to this thought. 

For example, if a user searches “SEO” on Google, it means that the user wants to know what is SEO? But, if a user searches “SEO services” then that person is looking to hire an SEO expert or company. Both keywords (SEO & SEO Services) have a different intent. So, if you’re targeting the keyword “SEO Services” but asking “what is SEO?” you can’t succeed with that content because you are unable to satisfy the intent behind that search phrase. 

2. Traditional SEO techniques

Just the way the internet is changing, SEO is developing and changing too. To stay at the very top of the search results, you need to keep up with these changes and apply modern SEO techniques. 

If you keep applying the traditional SEO techniques, then you may end up getting penalized. Those days are gone when you can rank by using keyword stuffing, PBNs, and other traditional methods. 

Today, Google is smarter than before. Now, it can rank for those keywords that you have not mentioned in your content too. Recently, Google made an algorithmic update called Google BERT that helps Google to better understand the content and user-queries.

If you want to succeed with SEO, then you should adopt modern SEO techniques. Traditional SEO techniques can penalize your site but can’t outrank your competitors.

3. Not updating yourself

As mentioned above, SEO is a dynamically changing field and you need to keep yourself up-to-date with all the latest happenings. This is necessary because Google keeps bringing out new updates every now and then. If you miss out on a major update, your website might get affected and you may lose out on valuable traffic.  

You should keep yourself updated with the latest SEO changes and updates. Google released various updates this year including broad core updates like 3rd June Core Update, Google BERT, and many others. You must keep yourself updated about them. 

4. Ignoring structured data and search features

Structured data is essential to stand apart from the crowd, especially when you reach the first page of the search results. Through structured data, your search result may end up featuring even above the first search result. Additionally, the result would look bigger than all the other listings and may become the go-to choice for your searchers.

 

Similarly, you must concentrate on improving your website’s internal search functions as well. People who come to your website must find it easy to look for relevant information and the search feature can help with this. Try to incorporate search into your website and also try to optimize your listings such that your searchers find exactly what they were looking for. 

There are different types of structured data for different types of content that you can use on your site. Like as,

  • Product Review (for product review)
  • How to (for “how-to” content)
  • FAQ (for FAQ content)
  • Address (for company address)
  • Books (for books)
  • Events (for events)

5. Ignoring conversion optimization

The end goal of all businesses is to get customers and for that, you need to first generate leads and then convert them. However, many businesses end up ignoring conversion optimization and only concentrate on the top of the funnel. 

Instead, it’s necessary to provide everything that your leads need to become paying customers. Load them up with reviews, case studies, and show them why they must purchase from you. Make it easy for them to make the purchase as well. By ignoring conversion optimization, you may end up losing loads of customers and hence, revenue. 

It is the most important and no-cost strategy to increase your revenue that you shouldn’t ignore in 2020.

6. Not focusing on branded anchor text

Anchor texts are important for your SEO and make up a huge part of your link building strategy. While you may get loads of backlinks from reputed sources, the anchor texts of these links are extremely important.

You might use anchor texts that relate to your pages or blogs. However, by ignoring the branded anchor texts, you might not be able to improve your brand’s authority. Branded anchor texts can help in improving your brand recognition and through that, your brand may start ranking higher on search results too. 

Also, branded anchors look more natural than keyword-optimized anchor texts. I found that most of the sites that saw a boost in their rankings during the Google 3 June update had more branded anchor texts than others. That’s why you should focus on branded anchor texts. 

7. Only text is the content to focus

Probably you have heard that videos are the future.

It is true! Because videos are the easiest way to learn and people prefer to watch videos over any other content format. This is the biggest reason for the popularity of YouTube. 

But you must have noticed that videos appear on Google’s SERPs too. Google knows that videos are the future and people like to watch videos. That’s why Google shows them on the SERPs.

Videos also take less time to rank on Google than text content and are more engaging content format. 

Google has also started adding podcasts on Google SERPs. These two content formats are still growing and less competitive than text content. That’s why you should also focus on these rather than only writing blog posts.

8. Not focusing on branding and brand searches

“Brands are the solutions” and Google loves brands.

SEO is becoming more brand-centric day by day. Now, SEO is not just about getting traffic. You need to do it to build a brand too. If you want to win the SEO game and make your business a trustable and profitable brand then you need to focus on branding. 

You should increase brand searches for your business. When more people start searching for your business on Google, then it will automatically start to rank you on top. This is an evergreen strategy to grow your business and establish yourself as an authority.

9. Not ready for mobile

Nearly 50% of all traffic comes from mobiles. If your website isn’t ready for mobiles, Google will automatically consider it unfriendly for its searchers. Ensure that your website is responsive and build it for mobiles in the first place. By tapping into the mobile traffic, you’ll also be able to increase your website’s visibility. 

Mobile-friendliness and page speed are considered as ranking factors of Google search. So if you want to grow your business and get SEO success then you shouldn’t ignore the mobile.

10. Unclear SEO goals

It’s essential to have clear SEO goals before you set out doing SEO for your website. If you don’t know what you wish to achieve from doing your website’s SEO, you’ll probably never be able to grow it. The key is to identify what you want from your website and SEO and then plan out your SEO strategy. A haphazard strategy will get you nowhere. 

11. Prefer people over search engines

Last but not least, write your content and plan your SEO strategy for the real user not for the search engines. Because ultimately, you need real customers to generate sales and revenue to run your business. Search engines are nothing. Your business depends on customers and not on the search engines. 

Search engines like Google are just a medium to get new customers. No one knows when Google will penalize a site and drop its rankings. But if you prefer your customers more, then there are enough chances that your customers will promote you as well as Google will also love you and rank you higher. That’s why you need to keep your customers satisfied with your services and products. 

Conclusion

Now that you know all the deadly SEO mistakes, try to put conscious effort into avoiding them in 2020. If you don’t design your website for mobiles, have clear goals, focus on different forms of content, you may end up suffering. Try using modern SEO techniques and keep yourself updated with the latest ones to stay ahead of the competition

What are the other deadly SEO mistakes that you must avoid in 2020? Let us know in the comments.

Harpreet Munjal is an entrepreneur who is helping businesses to outrank their toughest competitors and grow their revenue online. He can be reached out on Twitter @munjalharpreet.

The post 11 Deadly SEO mistakes to avoid in 2020 appeared first on Search Engine Watch.

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admin November 14, 2019 0 Comments

The silent killers of loading time and how to fix them

Imagine visiting a website that takes more than 10, no two seconds to load. We know that the mouse is going to hover to the top right corner because honestly, no one has the time to wait nowadays. 

A Forbes article mentioned that a mere one-second delay in page load time means a seven percent decline in sales, 11% fewer page views, a 16% decrease in customer satisfaction, and a seven percent loss in conversions. 

Your website may be a work of art with awesome features. It can have lightning speed chat responses but with slow loading time, none of that matters. 

Attention spans are growing smaller and patience is thinner than ever. Other than that, slow loading sites impact your SEO because it affects how Google sees your page. Speed is a ranking factor Google uses to measure your page. Sure, content may be king, but speed can change how your content performs in search. 

We’ll dig deep and find the silent killers of loading time – both common and uncommon causes.

1. Uncompressed images and bizarre image dimensions

The quality and size of an image affects its loading time. Having a high-resolution image on every page means your site will load slower.

How you can fix this

A couple of ways we found included installing plugins. The first one is with a jQuery Lazy Load plugin. This plugin allows the images that are only appearing to load “above the fold” or on a part a visitor is currently viewing. 

The second option is by using image optimizers such as Yahoo!’s Smush.it or use the WP Smush.it plugin which compacts images without altering their quality. With the WP plugin, it can be done automatically when you add graphics to your site.

2. Unnecessary plugins

If you have a WordPress site you’ll know that there are tons of plugins wandering around and sometimes you might feel the need to download every one because they’re “helpful” to your site. 

Before you know it, you’ll have plugins running your site and you might even have a plugin for your plugin.

Plugin overload can be a problem because the more plugins your site has, the more work it has to do when it loads. Also, not all plugins are as awesome as they claim to be. Beware of outdated plugins that can slow down your site instead of improving its performance.

What you can do to solve this problem is by evaluating your current plugins to figure out which ones you actually need. You might have multiple plugins that have the same function or have some that you’re no longer using. 

When you’re deleting plugins check to see if

– The plugin is relevant and updated

– Whether it has another similar plugin with same functions

– Whether you’re still using it the respective plugin

You can also check the performance of your plugins using the P3 (Plugin Performance Profiler) which shows you the impact of each plugin has on your WordPress site load time.

3. An excessive homepage

Your homepage is the face of your brand. So, we get it if you want it to look the best. However, when you try to impress new visitors with a bunch of widgets, content, and state-of-the-art imagery, it’s going to compromise your loading time.

When you want to make an impressive site, keep in mind that a clean design can do wonders. We’re not telling you to ban widgets completely (save them for the end of your blog posts or site pages) but we’re just telling you to keep it simple.

Another thing you can do to speed up load times is by altering the WordPress options to show excerpts instead of full posts and limiting the posts per page by five to seven each.

4. Free third-party WordPress themes

Free WordPress themes may sound like the best thing since sliced bread but free things come with a price tag. When you’re looking for a theme on WordPress, you’re likely to click on those free ones made by a third-party. They’re free anyway, so what can go wrong? Right?

Apparently, a lot of things. Like how free music and movies can come with spyware or malware, free third-party WordPress themes may be one of the causes for your slow website.

How you can fix this

One of the best ways is to only use themes from the official WordPress theme repository. If you want something more personalized, consider allocating less than $100 in a premium theme you can customize to your heart’s desire.

5. Unreliable web hosting

Having a web hosting server that’s not properly configured can harm your loading times. When picking a web hosting server, more often than not, we’ll try to choose the most budget-friendly option. That may be good in the beginning when you’re just starting out. 

However, once the amount of traffic you’re receiving suddenly spikes, your host and server won’t be able to handle a huge amount of users at a single time. Sudden spikes can happen especially during times you launch a new online marketing campaign or a new product. 

Instead of looking for a free or cheap web hosting solution, it’s best to use a well-known host that usually runs between four to eight dollars a month, which isn’t so bad. 

Other than the price, you should also keep in mind how fast the server responds when it deals with problems. Sometimes your site can have emergencies and filling in forms just won’t cut it. Do your research thoroughly and read reviews about the company and its support. 

6. Invisible loading images or videos

When you’re scrolling through a page, there is some content you can’t see immediately. Some are still at the bottom of the page and are visible after a visitor arrives at the exact spot. 

So, how is this a problem? The more images you tell your server to fetch, the slower your site will load. The reality is, the server usually fetches all of these images and videos (even the ones you can’t see yet). This is a huge factor for mobile devices since they have limited speed and data.

This can be fixed with “lazy loading” which means fetching the file only if it’s needed and only when it’s on the screen. A couple of plugins you can use for your WordPress site are BJ Lazy Load and LazyLoad. 

7. Coding issue

Your website is made of code. The more elaborate your site is, the more coding is necessary. Just because you want your website to be ideal, that doesn’t mean the coding should be over the top. Irrelevant or unnecessary code will only slow down your site since the server has to work through more data in order to get to a page.

An example of a coding issue

Unnecessary redirects which happen when the code refers to two different forms of the website URL. Although this seems like something trivial, it makes a huge difference.

When a redirect takes place, a user has to wait for the page to load twice. Using too many redirects means you’re doubling the load time.

To fix this, you need to review your code in detail. Most of the time, the root cause of slow load times could be from a coding issue. This occurs when the code isn’t consistent and causes too many redirects.

8. Not using a content delivery network (CDN)

CDN is a network of independent servers deployed in different geographic locations that serves web content to visitors. Depending on the location of your website visitors, the content requested gets served by the node that’s at the nearest data center. 

The problem with not using a CDN is that many sites can be slow, especially if they have visitors from around the world. Although a CDN isn’t necessary, it can help serve your web content much faster and reduce the loading time.

Now that you’re aware of some of the most and least obvious loading time killers, it’s time to get cracking with fixing them for your website.

Got some more load time killers that you wish to add to this list? Share them in the comments.

Nat McNeely is Digital Marketing Manager of Breadnbeyond, an award-winning explainer video company. 

The post The silent killers of loading time and how to fix them appeared first on Search Engine Watch.

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admin November 13, 2019 0 Comments

Google’s average position sunset: Are you set up for the transition?

On September 30th, Google turned off average position as a metric for search campaigns and now requires advertisers to transition to new impression share and impression rate tools.

The news was first announced in February as an effort to establish more accurate and transparent forms of measurement. Advertisers now get to experience how often ads are appearing for eligible searches (share) and how often ads are showing at the top of the search results page (rate)—and while these new tools will ultimately be beneficial, the forced change from Google will undoubtedly stir up routine for many advertisers.

Here are a few ways advertisers can get set up with the rollout of new metrics.

Understanding the basics

To understand the impact of this change, let’s first define impression share and impression rate. Impression share is the percentage of impressions an ad receives compared to the total number that the ad is qualified for on the search engine results page (SERP). Impression share is a novel way to discover room for ad performance improvements—it displays any missed opportunities by showing how often a certain ad showed up in the top search results.

In contrast, the average position did not properly measure whether ads showed up above the organic results or not; it just showcased their order compared to other ads. Advertisers were left with a guessing game.

Impression rate shows advertisers how often their ads show up at the top of the SERP based on their total impressions—in other words, what percent of the time an ad is in the very top spot (absolute top) or shown anywhere above the organic search results (top). These details address another shortcoming of average position since even an ad in position two might be at the bottom of the page.

Measuring impression share and impression rate

There are three versions of impression share, all which measure ad impressions divided by the total eligible impressions for that ad, but based on different locations on the SERP:

  • Search (abs.) top IS: The new impression an ad has received in the absolute top location (the very first ad above the organic search results) divided by the estimated number of impressions the ad was eligible to receive in the top location. This metric is new.
  • Search top IS: The impressions an ad has received anywhere above the organic search results compared to the estimated number of impressions the ad was eligible to receive in the top location. This metric is also new.
  • Search impression share: This already-existing metric measures impressions anywhere on the page.

For the impression rate, there are two metrics that are only based on ad impressions, not the total number of eligible impressions.

  • Impr. (absolute top) %: The percent of ad impressions that are shown as the very first ad above the organic search results.
  • Impr. (top) %: The percent of ad impressions that are shown anywhere above the organic search results.

Optimizing for awareness and performance

If an advertiser is more focused on driving awareness than ROI, impression share and impression rate are both greatly valuable, as they guarantee the ads are meeting a visibility threshold and can boost awareness.

On the other hand, advertisers using Google’s new impression share options in Smart Bidding should be cautious. The impression share data is not accessible on the same day, so it’s hard to track performance – and setting a high target may significantly boost spending by making an ad eligible for additional, unwanted auctions. A better strategy for Smart Bidding is to bid to impression rate, which has data available intraday. This approach allows advertisers to optimize their impressions showing at the top of the SERP.

As a general starting point, the easiest way for advertisers to set targets is to look at recent performance for campaigns across the three impression % (rate) metrics. This should ensure the smoothest transition from targeting a position to targeting impression share.

Impression share metrics table updated

Setting up for the transition

Advertisers using Google have been encouraged to focus on the impression metrics for some time. Still, many advertisers probably feel an impact from the shift to these metrics, particularly because of the new obstacles it presents for bidding strategies. Therefore, advertisers should set the right bids to achieve their shared goal.

With this switch to the new metrics, advertisers should check any rules that support average position, and update reports and saved columns that include the average position. The following applications may include average position:

  • Bidding settings and AdWords rules
  • Custom columns
  • Saved reports (especially any with filters)
  • AdWords scripts
  • Saved column sets
  • Scorecards that use average position in dashboards
  • URLs using the {ad position} parameter

Google announced it will be automatically migrating “Target Position on Page” bid strategies, but there’s no certainty on a timeline or details regarding the migration. Therefore, advertisers should watch for any campaign targeting average position from now on to ensure they’re getting the expected results.

Wes MacLaggan is SVP of Marketing at Marin Software.

The post Google’s average position sunset: Are you set up for the transition? appeared first on Search Engine Watch.

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admin November 12, 2019 0 Comments

12 Email marketing best practices for sales

Everybody may be talking about witty tweets, quick-tip videos, and memorable memes, but there is one marketing tool that remains powerful after all these years: emails.

But an effective email marketing strategy in the 2000s may not work in 2019 anymore. Chances are, sales offer sent to inboxes will be marked as spam and forever left unopened. In March 2019, spam messages accounted for 56% percent of global email traffic. The challenge is to develop email campaigns that are as appealing and informative as other marketing tools heavily consumed in this age of social media and apps.

Times have changed, and so are email marketing trends. Know what works and what does not. Here is a roundup of 12 effective email marketing tactics you should know about.

1. Truly connect with your audience

At one point in your online life, you may have received tons of offers to buy to join a matchmaking community for veterans or something that’s not even remotely connected to you or your interests. Random mass email blasts like these don’t benefit anyone.

Create an email marketing campaign that connects with your readers. You can do this by dividing your email list into more targeted groups. The Annual Email Optimizer Report by Lyris found numerous benefits of email list segmentation including increased open rates, greater email relevance, and lower opt-out or unsubscribe rates.

You may segment the readers based on age, gender, and location. This will help ensure that you’re sending the right communication to the right people.

Check out this example of a geographically segmented email by UBER for Chicago

Uber email marketing best practice example

2. Customize your blasts

Email marketing tools, like tweets and Instagram ads, should speak directly to a specific reader. There is no better way of doing this than by customizing the content of your emails.

After segmenting your email recipients, get to know them better. What appeals to them? What are they looking for when browsing for products and services? How do they define good customer service? What made them visit a website and subscribe? By familiarizing yourself with your readers, it’ll be easier to customize your emails, follow-ups, and reminders.

For instance, your millennial recipients would love to receive informative yet concise messages with appealing images. The best way to do this is via infographics, which they can also easily share with their circle.

3. Grab your audience’s attention, and keep them interested

Today’s consumers are multi-taskers. They are scrolling their news feeds and checking for work-related emails in between. You are in for a cutthroat competition for your reader’s attention.

Craft creative ways to grab their attention, and hold it until you have delivered your message. You can use witty headlines, visually-appealing images, and straightforward emails. Strictly no click-baits.

You can create urgency, tapping on today’s culture of “FOMO” (fear of missing out). Try using “You’re missing out on amazing rewards”, or “[URGENT] You’ve got ONE DAY to read this…”.

Humor never fails. The Muse has used the subject, “We like being used” while OpenTable cracked “Licking your phone never tasted so good” in one of its email campaigns.

Example of adding catchy CTAs to marketing emails

Source: Artem Beliaikin via Pexels

4. State a clear call-to-action

So you have successfully earned the attention of your target audience. They also read your message in its entirety. Now what?

Your emails should have a clear purpose which you could achieve with a call-to-action. Do you want your readers to visit your website or subscribe to your newsletter? Do you want them to “Like” your Facebook page or make a purchase in your online store? Lead them to these goals with an effective CTA.

Researchers at Marketing Experiments recommend offering your visitors value at low or no costs in exchange for a click. Avoid asking too much too soon. The researchers found that tweaking commonly-used CTAs have amazing benefits. By changing “Find your solution” to “Learn more”, the clickthrough rate rose by 77%. Using “Subscribe and save” instead of  “View subscription options” led to a +181% clickthrough rate increase.

To encourage a purchase, you can use these CTAs like the ones given below

  • Shop now
  • Save today
  • Yes! I want one
  • Claim your coupon
  • Get 20% off now

To promote content, here are sample CTAs

  • Curious? Read on
  • Read the full story
  • Download now

5. Limit your email blasts

Do you know that an average office worker receives 121 emails per day? That’s a lot. You wouldn’t want your message to be sent to the infamous spam folder for sending too many emails to your subscribers.

People signed up for your updates and newsletters because they are interested in your brand, products or services. They want to stay connected. But this doesn’t give you permission to bombard them with emails. Limit your messages once a week.

6. Craft catchy subject lines or headlines

Email subjects or headlines are deal-breakers. Readers can easily ignore or delete your email with a boring or clickbaity headline. MailChimp conducted an email marketing study and found that short and descriptive subject lines could entice readers.

You can include words that suggest urgency, ask a question or challenge a common notion. Use your segmented email list to craft direct and catchy headlines customized to your readers.

7. Make sure your emails are mobile-friendly

A recent study suggests that the number of mobile Internet users will hit five billion in 2025. More people are browsing the web, scrolling through social media pages and checking their emails via their handheld devices. Make sure that your email promotions are mobile-optimized. To create a mobile-friendly digital asset, consider the length of texts and visuals. Some image files may not display on smartphones, and others may slow downloading time.

8. Write professional emails

How would you perceive a business that sends out emails fraught with typos and grammar errors? These mistakes will definitely reflect badly on the sender. Always prepare your messages well. Email promotion is no different from any other marketing campaign. Take the time to plan out and draft an outline. Write a copy and proofread it several times. Use a voice that is consistent with your brand.

9. Build an inclusive community

People no longer surf the internet to just get quick information online. They meet others, join groups, and essentially create a world that is as real as their offline sphere. Go the extra mile with your email marketing campaign by letting your readers in an inclusive community. You can share personal updates about your life that don’t necessarily relate to your usual promotions. Perhaps a sneak peek into your work routine or a photo of your puppy or cat? Make your audience feel at home.

Another tip is to keep the conversation going by sending email notifications to users every time someone replied to their comments or whenever a new topic of interest is opened. You can also send updates on community stats such as a list of top users, top comments and most popular topics. These can encourage your users to play a more active role in the community.

10. Giveaway rewards

Giveaway rewards keep subscribers excited for your next blasts and increases the chances of them even sharing your promotions with their network. Budget airline companies are a great example of this as they’re winning the email marketing game through amazing rewards and promos. Their email subscribers get the latest updates on promos and the chance of winning all-expenses-paid trips. Giving away rewards and gifts is a smart way of acknowledging your loyal subscribers.

11. Stay consistent

You may not hit your target email subscribers right away, but that shouldn’t put off your email marketing campaign. Run your campaigns according to schedule. If you promised a special promo to your current list, make sure you deliver on time.

You may get 50 new subscribers this week and only 10 the next, but that should be no reason for you to hold off. Stick with your schedule and the effort will pay off.

12. Run a regular assessment of your campaigns

Know what’s working and what’s not by running a regular assessment of your email marketing campaigns. Wield the power of analytics in deciding how to proceed. You can choose the appropriate metrics, based on your goals. You may measure the clickthrough rate or the rate of readers who clicked on links in an email promotion or the conversion rate or the percentage of readers who completed the desired action such as purchasing a product.

Consider using analytics tools such as EmailAnalytics, Sortd, or Todoist. EmailAnalytics provides pertinent data such as the number of emails received in all your Gmail folders, the number of emails you send every day, who you email and how the conversations proceed. Sortd primarily helps organize email inboxes. It allows you to create categories and set priorities for each. The email workflow you can make in Sortd gives info on how you are performing at each stage of the email campaign. With Todoist, you may convert your inbox into a to-do list in relation to your campaign. It allows you to identify, organize and complete tasks, and run reports on your daily performance.

For sure, email marketing isn’t dead. It just evolved over time. As an entrepreneur or a marketer, it is your task to keep abreast of trends in digital marketing. Consumers today want you to speak to them on a more personal level. Get to know them. Engage them. Reward their loyalty. Remember that your email recipients are people, so connect with them in the most natural way possible.

The post 12 Email marketing best practices for sales appeared first on Search Engine Watch.

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admin November 11, 2019 0 Comments